If you are arriving at either Arusha Airport or Kilimanjaro International Airport, then airport transfers to and from those airports are included in your trip if you have confirmed and paid for your transfer, we strongly suggest you to email your flight ticket to your Tour Agent / Tour Consultant so we can arrange your transfers accordingly. Our driver will display your name on an Easy Travel signboard. These procedures ensure that you are picked up by the correct driver, rather than by some of the airport taxi drivers who are looking for business.
Complications On Arrival
It is very rare that our travelers experience problems on arrival, but it is very important that should any difficulties be encountered, you follow the advice given below. If you are unable, for any reason, to start your trip as scheduled, you must as soon as possible contact us to advise them of (Tel:+255755297940) If you have booked an airport transfer with RHINO EXPLORER but on arrival at your airport are unable to identify the representative of your pre-booked airport transfer company within 30 minutes of clearing customs / immigration, you should contact us advise us of this. If you have booked your own airport transfer independently (i.e. not through RHINO EXPLORER call us +255755297940), and your driver cannot be found, you should ﬁrst contact the transfer company to try and resolve the Note that in the event of any dispute, we will unfortunately not be responsible for any failure by an independently booked airport transfer. You will be responsible for joining the trip at the scheduled time.
As any delays to ﬂights are outside our control, we regret that RHINO EXPLORER cannot be responsible for the consequences of such delays, nor for any additional expense incurred as a result, but only to extend our hospitality to awaits you and try contacts you or check flights STATUS.
Make sure that you have a valid passport whose expiry date is sufficient for you to be allowed to enter Tanzania. (Usually the expiry date must be at least six months from the date of travel, for tourists, and longer for business travelers. With the exception of those travelling from certain African countries (and a few other countries), all visitors to Tanzania must have a valid visa. It is the responsibility of travelers to arrange this. Visas are best arranged in advance. If you are arriving at Kilimanjaro International Airport JRO, without having arranged a visa in advance, please follow the procedure outlined below, to ensure that you get the correct visa and meet up with your driver-guide outside the arrival door:
Yellow fever is a serious disease that is monitored internationally and therefore classified by the International Health Regulations (IHR), 2005 as a Public Health Emergence of International Concern (PHEIC). All PHEIC require specific monitoring procedures and measures that commensurate with and restricted to public health measures to meet the IHR, 2005 purpose. Tanzania is mapped by the World Health Organization as a low risk country because no Yellow fever virus has been isolated in the country. However, the abundance of Yellow fever vector and other favorable ecological conditions pose potential risk for Yellow fever if the virus is introduced into the country. Furthermore, being bordered with Yellow fever endemic countries has also increased the vulnerability of Tanzania being infected with the virus. In order to conform to IHR, 2005 requirements and safeguard public health security in Tanzania, Yellow fever vaccination is mandatory to travellers arriving from Yellow fever endemic countries. This condition also applies to travellers subjected to long flight connection (transit) in Yellow fever endemic country for twelve hours (12hrs) or more. Yellow fever vaccination which is given as a single dose should be administered ten (10) days before entering the country. A single dose is capable of providing a life protection against the virus. Exemption due to medical reasons and age (above 60 and below 1 year) should seek medical attention in case of fever, headache and muscle and joint aches. Failure to produce a valid certificate of vaccination against Yellow fever to those eligible may lead to refusal of entry or vaccinated upon arrival and kept under close public health observation for not more than 10 days. The cost of Yellow fever vaccination is 50 USD for foreigners and 20,000 Tsh for residents and East Africa Community members. Government receipt shall be issued for any vaccination charges paid. The following are endemic countries for which a valid certificate of vaccination against Yellow fever is a requirement for entry into Tanzania:
|Countries from Africa||Countries from South America|
|Benin||Plurinational State of Bolivia|
|Central Africa Republic||French Guiana|
|Democratic Republic of Congo||Peru|
|Ethiopia||Trinidad and Tobago|
|Gabon||Venezuela (Republic of Bolivarian)|
Visa, MasterCard and American Express are widely accepted in Tanzania, albeit usually with a 5% surcharge, but note that American Express and Diners’ Club cards are not accepted. In certain places, such as Masai villages, cash will be the only acceptable method of payment for souvenirs etc. Travelers should not rely on travelers’ cheques, as these are not accepted in Tanzania.US Dollars are always the best currency to carry and it is important that the bank notes you bring have been printed after the year 2006, as older notes are often not accepted.
ATM are available in Kilimanjaro International Airport (outside the arrival exit door not inside the Airport), Arusha town, Moshi town, Manyara Karatu and Stone town in Zanzibar (Nungwi and other beach destinations are currently still not a part of ATM network).
Spending Money During Your Trip
Each traveler has different spending habits and therefore different cash requirements when on safari, to cover items such as drinks and souvenirs. You should bring the necessary amount of cash in US Dollars to cover your expected needs. Don’t forget to budget an amount in cash to cover tips (see ‘Tipping,’ below.)
Tipping is of course discretionary, but is an expected part of the way in which business is done in Tanzania. It counts as an expression of gratitude to those who – hopefully – have made your experience an unforgettable one, and enables you to directly reward those people. Our passengers come from all around the world, with different cultural attitudes to tipping, but a tip is of great significance here in Tanzania and will be hugely appreciated by the recipient. We know that the act of giving of a tip can be a bit awkward and we would suggest that the best way to remove this ‘awkwardness’ is for each group member to put their tip anonymously into an envelope and for the envelopes to be presented by the group to the staff member. As a guideline, you should consider tipping at the following levels:
Driver guide: $20 US per day, per group.
Local guide (for example, for a village tour): $10 US per group.
Safari Chef: $10 US per day, per group.
For hotels/lodges/tented camps, please do not tip individual staff members, but instead use the ‘Tip Box’, which you should find at the reception of your accommodation. For guidance, you should consider tipping between $1-5 US per day, per guest, at each accommodation.
All travelers taking trips with us must have valid travel insurance, without exception, and no-one will be permitted to join any of our trips until we have had sight of your insurance certiﬁcate and taken note of the details. Please ensure that all members of your party are covered by insurance and that it includes medical cover and adequate cover for emergency rescue and repatriation. We would also recommend that your policy cover trip cancellation, personal liability, curtailment and loss of luggage/personal effects. If your travel insurance has been arranged in conjunction with your credit card provider, we will require proof of purchase of the cover. Please contact your bank/credit card provider for details of the participating insurer, together with the level of cover provided and the emergency (24-hour) contact telephone number.
Flying Doctor Insurance
RHINO EXPLORER can arrange ‘Flying Doctor Insurance’ should you require it. Flying Doctor insurance covers the provision of light aircraft with qualiﬁed doctors, able to evacuate patients from remote locations to hospital. How- ever, this is not a substitute for your travel insurance and is only available in conjunction with that insurance. If you wish to take out this additional insurance, please let us know. We will need a copy of your passport, plus full details of your travel insurance company, including your policy number and their 24-hour contact telephone number. Bookings for ‘Flying Doctor Insurance’ should be made at the time of booking your trip.
Our advice is that you should consult with your doctor or travel clinic well in advance, (and as a minimum, at least one month) before your departure. This is because some inoculations/medications must be taken well before your trip. Please note the following speciﬁc points, relevant to your health during your stay here in Tanzania:
Safety And Security
Safety advice is issued by most national governments and updated regularly and we would suggest that all travelers check the appropriate website for updates both prior to booking, and again prior to traveling. (Traveling to countries against your own government’s advice can adversely affect the validity of certain travel insurance policies.) rhino explorer tours & safaris strongly advises all travelers to use a money belt or neck wallet for the safe keeping of cash, passport, airline tickets and any other valuables. Please leave other valuables, such as jewelry, at home. Most accommodations provide safety deposit boxes, an excellent way of storing your valuables. We also advise you to keep a photocopy of your passport, separate from your actual passport, when you travel.
We reserves the right to make changes to, or even cancel, any part of the planned trip if in their opinion safety and security concerns deem this necessary. Your driver–guide will accompany you throughout your safari and it is important that you always follow his instructions, in the interests of safety. If you spend time in Arusha, you will ﬁnd that most Tanzanians are friendly and helpful, but as in most cities in any part of the world, you should exercise caution. Carrying expensive cameras or jewelry or waving large amounts of cash around, is always a bad idea and will invariably attract unwanted attention. Be aware of people approaching you and trying to ‘befriend’ you: often these people are con-men and you should be polite but ﬁrm in saying ‘no’ to them. We would strongly advise using taxis after dark for trips to restaurants or other nighttime trips and would urge you to keep to the main streets during the daytime. At Rhino Explorer we advise that you travel in small groups, wherever possible. In the unlikely event that you ﬁnd yourself in an area where a political protest or demonstration is taking place, we would advise you to leave the area immediately, as these can turn violent or provoke counter-demonstrations or reaction from the police. Please note that you should use your own judgment when choosing activities or excursions, which do not form part of the trip you have booked with Rhino Explorer. We can oﬀer you assistance in choosing how to spend your free time, but neither RHINO nor any of its representatives can provide any guarantee about the safety or suitability of any activities or excursions, nor about the operators who organize these. As in all countries, taking photos of police stations, border crossings, immigration controls, army barracks, military personnel or checkpoints, airports or political demonstrations is never a good idea, often illegal, and very likely to land you in trouble with the authorities. Swimming, snorkeling and other water-based activities are always undertaken at your own risk.
Children On Safari
We welcome children aged three years and older on our safaris but must stress that they remain the parents’ responsibility at all times. Our hotels, lodges and tented camps are unable to provide child-minding or babysitting services.
You will spend a great deal of time with your highly experienced driver-guide during your safari and for most visitors, the success of the safari is greatly enhanced by their interaction with him. At Easy Travel, we believe that we have the best, most knowledgeable, most professional driver-guides in the business – and we are ﬂattered that much of our travelers’ feedback reﬂects this opinion. Your driver-guide will ensure that you see as much wildlife as possible, assist in ﬁnding you the best photo-opportunities, drive you safely around the safari locations, be available to answer your every query and generally to help you with any difficulties you encounter. We encourage you to use your driver-guide as a ‘walking encyclopedia’: ask him not only about the wildlife, but also about Tanzanian culture, its customs and its people. He will be proud and delighted to share his knowledge with your.
Vehicles, Road Conditions And Journey Times
This is Africa and you are on safari, road conditions are sometimes not what you are used to and journeys take longer than they would in your home country. Not every road here is tarmacked and some can be rough. For example, Kilimanjaro Airport to Arusha, Arusha to Tarangire, Tarangire to Manyara and the road to Ngorongoro Gate are all on paved roads, but any time spent travelling in the Serengeti will be on rough roads. We can reassure you that our safari vehicles are custom-built, rigorously maintained and regularly serviced. If a vehicle cannot be repaired quickly on the spot, then a replacement vehicle is always made available. All vehicles are equipped with spare tires.
What To Take?
Luggage Allowance And Clothes at Rhino Explorer
It’s true: nothing can fully prepare you for the experience of an African safari. But that doesn’t mean you can’t try. I mean, you’ve already got the proper attitude—love for wild things, sense of adventure, risk-taking—but the real question I know you’re asking is: how many pairs of underwear should I pack?. Well, we’re not going to advise you on undergarments but we have put together a list of the Top 10 Essential Items to Pack for your Safari. These recommendations come from decades of safari experience, from the experts who guide them and the clients who ride them. Take a look:
At Rhino Explorer ,these are essential items:
Storing Your Luggage
If you wish to leave some luggage behind before you go on your safari, you can leave it in storage with RHINO EXPLORER at our office or partner hotel or lodges, at no extra charge. This will be of particular beneﬁt to those who are combining their safari with a trip to Zanzibar immediately afterwards or a Kilimanjaro climb.
Some of our camps and lodges offer a laundry service, for an additional charge. Please note that, where you are arriving at your accommodation in the late afternoon and then leaving the following morning, it can be very difficult to have your laundry washed and dried before your departure. (Washing is by hand and drying relies on sunlight.) It will be best to plan to have your clothes washed at camps/hotels where you are staying for more than one night, to give the staff enough time to do your laundry. Bringing light, quick drying clothes with you is advisable. Please always keep a list of all items you send to have laundered.
When you’re out on safari, all meals (breakfast, picnic-lunchbox and dinner) are included in your trip price and are provided by the relevant safari camp/hotel/safari lodge in which you are staying. Please note, however, that the ﬁrst night’s accommodation in Arusha is on a bed and breakfast basis and guests must make their own arrangements and pay for any lunches or dinners on their ﬁrst day. (The simple reason for this is that at the time of you booking your safari, Rhino Explorer are not aware of your ﬂight arrival time.) Your Arusha hotel will be able to give you restaurant recommendations. Although each traveler will have their own budget for this, we would suggest around $20 US per person, excluding drinks. During your safari, all meals are prepared using the best available local produce, allowing you to enjoy regional specialties at their best. Although all our accommodations cater for vegetarians, any other special dietary requirements can also usually be met, but must be advised to us well in advance. Any bottled drinking water on the trip will be at guests’ own expense.
Visitors may wish to take a balloon safari and these are available at Ndutu, Serengeti and Tarangire. Prices vary and although the balloon safaris are not operated by Rhino Explorer, we can book these for you.
As well as wildlife, any trip to Tanzania would be incomplete without encountering the Tanzanians themselves. Warm, friendly, diverse people with a wealth of tradition which most of our visitor’s ﬁnd truly fascinating. A visit to a Masai village is a highlight for some visitors, a great insight into these people’s culture, but inevitably some villagers see travelers as an opportunity to sell their wares. Some traveler’s ﬁnd this annoying and it is advisable to skip the optional village trip if you are one of those irritated by this practice. The cost to visit the village is $50 per vehicle. If you want to include the visit to Masai Village, Please email your Tour Agent.
The Great Migration
The Great Migration is one of the world’s true natural wonders; for some travelers, it is a life-changing experience. Please note that the time of year determines whether and where the migration can be witnessed and for those travelers who wish to include a sight of this phenomenon in their safari trip, we recommend booking a ‘tailor made’ safari, details of which are on our website. Using this facility, and specifying that you want to see the Great Migration allows us to help you organize your trip accordingly. Please seek our advice on the best time to visit, before making your booking.
Our business is only successful if our travelers are satisfied. We genuinely want your open, honest feedback, as this enables us to review our performance and procedures and to improve our service. While we appreciate that in the modern world everyone is asking for your opinion, for many of our travelers a safari will be a ‘once-in-a-lifetime – experience and we are determined that it will be as good as it can be. Your feedback will help us to improve our service and achieve that goal. We will appreciate if you can email your feedback to firstname.lastname@example.org.
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